Refund Policy

At PRNKS, we sell laughs, awkward stares, and sometimes questionable life choices. But hey — sometimes things don’t go as planned. Here’s what happens if you want to return or refund your prank purchase.
 

1. Eligibility 🎯

You can request a return/refund if:

• Your item arrived damaged (like squished whoopee cushion vibes).

• You got the wrong product (we’ll admit it, our prank elves mess up sometimes).

• The product is defective (like a prank pen that doesn’t shock… shocking, we know).
   

2. What’s Not Returnable ❌

• Prank products that worked a little too well (awkward silence at family dinner = mission accomplished, not a defect).

• Used items (nobody wants second-hand fake poop).

• Change of heart (“I bought it as a joke but now I’m scared to wear it” doesn’t count).
   

3. How to Request a Return 📨

• Email us at connectwithPRNKS@gmail.com within 2 day of receiving your order.

• Include your order number, photos (if it’s damaged/defective), and a quick explanation.

• Our team will respond faster than your friend saying “bro, wtf is this gift?”
   

4. Refunds 💳

• If approved, refunds will be processed via your original payment method.

• Refund timing depends on your bank (sometimes they move slower than a snail on vacation).

• In some cases, we may offer store credit — because who doesn’t want another shot at mischief?
   

5. Exchanges 🔁

• Want to swap it for something else? Sure, if the product is eligible.

• If the prank you want is out of stock, you’ll get a refund or credit instead.
   

6. Return Shipping 📦

• If the mistake was on us → we cover the return shipping.

• If the mistake was on you (wrong size, wrong address, prank regret) → shipping costs are on you.
   

7. Lost or Stolen Packages 🕵️

• Once the courier marks your package as “delivered,” PRNKS is no longer responsible.

• Check with neighbors, security guards, or your dog (sometimes they steal boxes).
   

8. Contact Us 📬

Need help with a return, refund, or just want to rant about how funny your prank was? Reach us at:

PRNKS
Email: connectwithPRNKS@gmail.com

 

✨ Final Word: We want you laughing, not stressing. If something goes wrong, we’ll do our best to fix it. Just remember — buying a prank is like playing with fire: sometimes it backfires, but hey, that’s half the fun.